Online business ownership has become incredibly popular – and even mainstream. If you want to join the ranks of successful more »

Have you ever had that moment of terror when you accidentally said or did something that deeply offended other people? more »

All successful salespeople have to deal with them. It’s part of doing business–handling the dreaded difficult buyer or blocker. To more »

Would you like to immediately capture the attention of your reader—and keep it? Would you like people to grasp the more »

Your success as a manager or supervisor will increase tremendously if you can skillfully deliver negative feedback with tact and more »

Have you ever had someone hurl an insult at you and leave you stunned and speechless? Have you ever discovered more »

Coaching and Managing Teams with Confidence is a classic business communication resource to get your message across clearly, tactfully, and more »